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Title

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IT Coordinator

Description

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We are looking for an experienced and detail-oriented IT Coordinator to join our team and oversee the efficient operation of our organization's technology infrastructure. The ideal candidate will be responsible for coordinating IT-related activities, ensuring the smooth functioning of computer systems, networks, and software applications. This role requires a proactive individual who can troubleshoot technical issues, manage IT projects, and support end-users with their technology needs. As an IT Coordinator, you will work closely with various departments to assess their technology requirements and implement solutions that enhance productivity and security. You will be responsible for maintaining hardware and software inventory, managing user accounts, and ensuring compliance with IT policies and procedures. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial in this role. Key duties include monitoring system performance, installing and configuring software and hardware, providing technical support, and coordinating with external vendors for IT services. You will also be involved in data backup and recovery processes, cybersecurity measures, and the documentation of IT procedures. To succeed in this role, you should have a strong background in information technology, excellent problem-solving skills, and the ability to manage multiple tasks simultaneously. Familiarity with network administration, cloud services, and IT security protocols is highly desirable. A degree in Computer Science, Information Technology, or a related field is preferred, along with relevant certifications such as CompTIA, Microsoft, or Cisco. This is an excellent opportunity for someone who is passionate about technology and enjoys working in a dynamic and collaborative environment. If you are a self-starter with a commitment to continuous learning and improvement, we encourage you to apply and become a valuable part of our IT team.

Responsibilities

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  • Coordinate and support daily IT operations
  • Install and configure hardware and software
  • Monitor system performance and troubleshoot issues
  • Manage user accounts and access permissions
  • Ensure data backup and disaster recovery procedures
  • Maintain IT inventory and documentation
  • Provide technical support to staff
  • Implement and enforce IT policies and procedures
  • Collaborate with vendors and service providers
  • Assist in planning and executing IT projects
  • Ensure network and data security
  • Train users on new technologies and systems

Requirements

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  • Bachelor’s degree in IT, Computer Science, or related field
  • Proven experience as an IT Coordinator or similar role
  • Strong knowledge of IT systems and infrastructure
  • Familiarity with network administration and security
  • Excellent troubleshooting and problem-solving skills
  • Good communication and interpersonal abilities
  • Ability to manage multiple tasks and priorities
  • Experience with cloud services and virtualization
  • Knowledge of IT compliance and best practices
  • Relevant certifications (e.g., CompTIA, Microsoft, Cisco) preferred
  • Attention to detail and organizational skills
  • Ability to work independently and in a team

Potential interview questions

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  • What experience do you have managing IT systems?
  • How do you handle technical issues under pressure?
  • Can you describe a successful IT project you coordinated?
  • What tools do you use for system monitoring and support?
  • How do you stay updated with the latest IT trends?
  • What is your experience with network security?
  • How do you prioritize multiple IT requests?
  • Have you worked with cloud-based systems before?
  • What steps do you take to ensure data backup and recovery?
  • How do you train non-technical staff on new systems?